BRILLIANTCARE
BrilliantCare — Hospital Information System
One patient record from the registration desk to discharge — outpatient and inpatient workflows, pharmacy, laboratory, radiology, theatre and billing, with NHIA and HMO claims handled properly.
What BrilliantCare is
BrilliantCare is a hospital information system for Nigerian teaching hospitals, federal medical centres, state general hospitals, specialist centres and private clinic groups. It issues every patient a unique patient identifier at first contact and carries that identifier through consultation, investigation, prescription, in-patient care, theatre, billing and discharge. Clinical staff work in the module that fits their role; management sees one consolidated picture of activity, revenue and stock. It is bought by hospital management boards, chief medical directors and heads of health management information, and it is procured most often as part of a wider modernisation programme.
The problem it solves is the paper folder. In a hospital running on folders, the record cannot be in two places at once, retrieval takes twenty minutes on a good day, investigation results arrive after the patient has left, and drugs are dispensed against handwriting. Revenue leaks quietly: services are rendered and never billed, HMO claims are submitted late and rejected on technicalities, and the pharmacy cannot tell you what it actually sold last month. BrilliantCare closes those gaps by making the electronic record the operational record rather than a retrospective data-entry exercise.
The system is built for Nigerian financing reality. It handles cash patients, National Health Insurance Authority enrolees, corporate HMO schemes, retainership accounts and staff concessions on the same encounter, splits a bill across payers, and produces claim batches in the formats HMOs actually accept. Diagnoses are coded to ICD-10, and the reporting module exports the monthly summary in a form suitable for upload into DHIS2, which removes several days of manual tallying from the records office each month.
BrilliantCare is deployed on your own hardware inside the facility or on BrilliantCloud in Nigeria, and is supported by our health practice with engineers based in Kano, Abuja and Lagos. Implementation is deliberately staged — registration and outpatient clinics first, then pharmacy and laboratory, then the wards, theatre and full billing — because a hospital cannot stop working while a system is installed, and because each department needs time to absorb a new way of recording what it does.
Functional modules
Nine clinical and administrative modules on a single patient record, licensed together and enabled in the order your implementation plan sets.
Registration & Unique Patient ID
Front desk
Register new patients, search reliably on partial names and phone numbers to prevent duplicates, issue a permanent hospital number and card, and manage next-of-kin and payer details.
Outpatient Workflow
Clinics
Queue patients by clinic and consultant, record vital signs at the nurses’ station, capture consultation notes, raise investigation and prescription orders, and schedule review appointments.
Inpatient Workflow
Wards
Admit from clinic or accident and emergency, allocate beds by ward and class, run nursing charts and drug administration rounds, record ward rounds, and manage transfers and discharge summaries.
Pharmacy & Stores
Supply
Dispense against electronic prescriptions, hold batch and expiry data, run main store and satellite pharmacies, trigger reorder levels, and reconcile stock counts with full movement history.
Laboratory (LIS)
Diagnostics
Receive electronic orders, print specimen labels with barcodes, track samples through the bench, capture or interface results from analysers, and validate before release to the requesting clinician.
Radiology Orders
Imaging
Order and schedule imaging by modality, manage the reporting queue for radiologists, attach reports to the patient record, and link to a PACS where the hospital already operates one.
Billing, NHIA & HMO Claims
Revenue
Price every service from a maintained tariff, split bills across cash, NHIA and HMO payers, apply capitation and fee-for-service rules, and generate claim batches with supporting documentation.
Theatre Scheduling
Surgery
Book theatre lists by suite and surgeon, check readiness against investigations and consent, record the operation note and consumables used, and post theatre charges straight to the bill.
EMR, ICD-10 & DHIS2 Export
Records
Maintain the longitudinal electronic medical record across every encounter, code diagnoses and procedures to ICD-10, and produce the monthly morbidity and service summary in the layout required for upload into DHIS2.
BrilliantCare in numbers
23
Hospitals live
Federal, state and private
1.9m
Patient records held
Across all deployments
4.2m
Encounters billed in FY2025
Outpatient and inpatient
99.95%
Hosted uptime attainment
Managed services, FY2025
Editions and licensing
BrilliantCare is licensed per site with a concurrent-user band. Prices below are annual and include platform updates and standard support. Hosting on BrilliantCloud is optional and quoted separately; on-premises installation carries no hosting charge.
| Edition | Typical site | Concurrent users | Annual licence (per site) | Implementation fee band |
|---|---|---|---|---|
| Starter | Clinic or cottage hospital, up to 60 beds | Up to 25 | ₦3,600,000 | ₦2,000,000 – ₦4,500,000 |
| Professional | General or specialist hospital, up to 250 beds | Up to 120 | ₦8,400,000 | ₦6,500,000 – ₦16,000,000 |
| Enterprise | Teaching hospital or federal medical centre, unlimited beds | Unlimited | ₦19,500,000 | ₦18,000,000 – ₦55,000,000 |
| Group / state-wide | Multiple facilities consolidated under one board | Unlimited | From ₦2,900,000 per facility | Quoted per programme |
What the licence includes
Every edition carries the following without additional charge.
- Unlimited named accounts for clinical and administrative staff
- Maintained ICD-10 code set with periodic updates
- Tariff maintenance tool for cash, NHIA and each HMO scheme
- Monthly DHIS2 summary export in the prescribed layout
- Nightly encrypted backup with 30-day retention
- Quarterly platform releases and security patches
- Role-based access control with a clinical audit trail
- HL7 and REST interfaces for analyser and PACS integration
- Support desk access on +234 803 047 9666
- Annual information-security review of your instance
How we implement BrilliantCare
A general hospital typically reaches full go-live in five to nine months. We never attempt a single big-bang cutover in a working hospital.
Requirements workshop
One to two weeks with the chief medical director’s office, heads of clinical departments, pharmacy, laboratory, records and accounts. We map current patient flow, tariff structure, payer mix and reporting obligations, and agree a phased scope.
Configuration
We build your clinics, wards, bed classes, service catalogue, tariff schedules, drug formulary, laboratory test panels and user roles, then hold a configuration review with each department before anything goes live.
Data migration
Existing patient master indices, outstanding bills, drug stock positions and staff lists are cleaned and loaded. Historical paper folders are not retyped; instead the record number is carried forward so old folders remain findable.
Integration
We interface laboratory analysers over HL7 where they support it, link an existing PACS, connect payment collection to your bank, and build the claim file formats your HMOs require.
Training
Role-based training by department, delivered in short sessions that fit around shifts, with super-users identified in each unit. Night-duty staff are trained separately so no cohort is missed.
Pilot
Registration and one outpatient clinic run live for four to six weeks while everything else continues on paper. We measure registration time, duplicate rate and billing completeness before widening.
Go-live
Departments are switched in the agreed sequence — pharmacy and laboratory, then wards, then theatre and full billing. Our engineers are resident on site for each department’s first week.
Hypercare
Ninety days of enhanced support with on-site presence tapering to remote, daily incident review with the hospital ICT unit, and a formal handover to the standard support desk with a signed acceptance report.
Questions buyers ask
Must we host BrilliantCare in your cloud?
How does BrilliantCare handle patient data protection and the NDPA?
What happens when the network or power fails?
Can it work with the analysers, PACS and accounting systems we already own?
What support cover is available for a 24-hour facility?
Do we own the source code, and can we get our data out?
Is training included and who delivers it?
Public-sector procurement
Brilliant Esystems Limited is a CAC-registered company (RC 1489223), a Bureau of Public Procurement registered contractor and a NITDA-registered indigenous IT service provider. We can supply the full due-diligence pack — certificate of incorporation, tax clearance, pension and industrial training fund compliance, audited accounts, ISO 9001:2015 and ISO/IEC 27001:2022 certificates, and reference letters from health-sector clients — within three working days of a request to [email protected].
Walk through BrilliantCare with our health practice
We will demonstrate a full patient journey — registration, clinic, laboratory, pharmacy, ward stay, theatre and a split HMO bill — against your own tariff.